Our return policy is designed to be fair and transparent. Please review the details below.
Initiating a return is easy. Follow these simple steps to ensure a smooth experience.
Reach out to our support team through the provided channels.
To initiate a return, please contact our dedicated support team through one of the following channels:
Please have your order number and video proof of the issue ready when you contact us.
Submit a clear video showcasing the issue for efficient processing.
Our team will review your claim and provide detailed instructions on how to proceed.
To ensure a smooth return process, please ensure your item meets the following criteria.
Products damaged during shipping.
Products with manufacturing defects.
Products that do not match the order description.
For "change of mind" returns, please contact us. These are assessed individually and may be subject to return shipping costs borne by the customer.
Find answers to common questions about our return policy.
We accept returns within 48 hours of delivery for incorrect, broken, or damaged items. To initiate a return, please contact us directly at +92 315 2121984 or email us at ss.saudsolution@gmail.com. You will need to provide video proof of the issue.
To initiate a return, please contact our customer support team at +92 315 2121984 or email us at ss.saudsolution@gmail.com. We will guide you through the process. Video proof of any damage or defect is required.
Only incorrect, broken, or damaged items are eligible for a guaranteed return and exchange within 48 hours. Change of mind returns are considered on a case-by-case basis and may be subject to return shipping costs.
For incorrect, broken, or damaged items, we will provide a prepaid return shipping label *after* you contact us and we approve the return. For change of mind returns, the customer is responsible for return shipping costs.
Our dedicated customer support team is ready to assist you. Contact us for any questions or concerns.
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